Frequently Asked Questions
We specialise in 12 Step inspired products. At the moment, we have black or white coffee mugs and t-shirts in various colours. We also have custom items that you can personalise with your name, your sobriety day and other messages.
We ship our 12 Step products free of charge within the United States.
To ensure good quality we source our products from different suppliers. If you order multiple different items they may not all arrive together. Be assured, they will arrive! Use your tracking numbers to check their progress.
Yes. When your order is shipped you will be emailed a tracking number. You can track your package here: www.17track.net.
Usually within 10-14 days. If it's a busy time, like Christmas or holidays, things may slow down a bit, but don't worry, your order will go through as quickly as possible.
Yes, we can customize our products to suit your needs. If you or your group is celebrating a special event like an anniversary or convention, we can design t-shirts, coffee mugs and other products to suit the occasion. Just let us know what you need and we'll be happy to offer design suggestions and give you a quote.
The 12 Steps were created by the founders of Alcoholics Anonymous as guidelines for a program to overcome an addiction to alcohol. The program has proved successful and other addiction support groups have adapted the steps to their own needs. For more info go to AA.org